Support Center

Yes, after filling your cart with the desired caps, continue to payment method adding a "New Card" to the order.

Yes, you will see the cards saved safe and secure on your Account Dashboard - Saved Cards.

Yes, reach out to sales@outdoorcap.com and someone will send you the credit form to complete and return to credit@outdoorcap.com.

Yes, when you place an order with Outdoor Cap your card will immediately be pre-authorized for the order amount plus an additional $20 if your order is under $100 or an additional 20% if the order is more than $100. This extra amount over the order total estimates your freight for the order; upon approval of your card the order is released to ship.

Yes, you will need your Customer Number and billing zip code and then click the link here
Online bill payment

Once you sign in click My Account Dashboard and then click Company Profile to see your Customer Information.

Yes, sales tax is added to orders where appropriate. If sales tax should not be added to orders, please email sales@outdoorcap.com and ask for a Sales Tax Form, complete the form and return to credit@outdoorcap.com

No, freight is not visible for online orders. For expedited freight options, such as Next Day Air, please call 800-826-6047 or email sales@outdoorcap.com

No - Anyone can view our products and download a digital PDF version of our catalog. To access additional features, like product purchasing, you will need to sign up for a new account and obtain a password.

Go to the Sign Up page. Please submit all required fields, and a Customer Experience Specialist will contact you within 1-2 business days.

No – There is no minimum quantity for blank orders.

Yes – Registered users can view pricing. Unregistered users will have to obtain a Password to view pricing.

Your order is immediately transmitted to our Order Entry Department for processing. A confirmation is sent to your email address letting you know we have received your order. Blank headwear orders received before 2:00 p.m. CT will ship the same day, subject to inventory availability. You will be notified of any delays or changes.

After signing in, go to your Account Dashboard page to see all available account management options.

After signing in, go to Address Book and click the "Add New Address" button. A new shipping address can also be added while placing an order.

Yes - Up to 100 of your most current orders are available to view. To view them, visit the Account Dashboard and click "My Orders" on the left sidebar.

No - To maintain your account security & integrity, we have provided the ability to create logins for your employees that you can manage and maintain. To get started, sign in and go to your Account page, click the Multiple Logins. You can create or delete any logins needed for your company.

If you're not satisfied with your order, please contact us, we want to make it right. Our Customer Experience Specialists are available to work with you to find a solution or refer to page 157 of our Catalog.